Shipping & Payment Policy
This Shipping & Payment Policy explains how orders are processed, shipped, and paid for on our website. By placing an order, you agree to the terms outlined below.
Shipping Policy
We process and ship orders after successful payment confirmation. Since our products are custom-made and community-exclusive, processing times may vary based on order volume and production schedules.
Shipping Locations
We currently ship to selected locations. Availability of shipping services depends on the delivery address provided at checkout.
Order Processing Time
Orders are typically processed within a specified timeframe after payment confirmation. Processing time may be extended during high-demand periods or limited edition product launches.
Delivery Time
Delivery timelines are estimates and may vary due to logistics, location, weather conditions, or third-party courier delays. We are not responsible for delays beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed clearly during checkout before payment is completed.
Order Tracking
Tracking details will be shared once the order has been dispatched, where available.
Payment Policy
All payments must be completed at the time of placing an order. We offer secure payment methods through trusted third-party payment gateways.
Accepted Payment Methods
We accept online payment methods such as credit cards, debit cards, UPI, net banking, and other options made available on the checkout page.
Payment Security
All transactions are processed through secure and encrypted payment gateways. We do not store or have access to your complete payment information.
Payment Confirmation
An order confirmation will be sent after successful payment. Orders will not be processed without confirmed payment.
Failed or Cancelled Transactions
In case of a failed transaction where the amount is debited, the refund will be processed as per the payment gateway’s standard timelines.
Custom and Limited Products
As our products are custom-made and produced in limited quantities, cancellations or modifications may not be possible once an order is confirmed.
Taxes and Charges
Applicable taxes will be included in the final price shown at checkout in accordance with prevailing laws.
Contact Information
If you have any questions regarding shipping or payments, you may contact us using the details below.
Phone Number:
Email Address:
Address: No.14,15,16, Global Hospital Signal, Opp. to ICICI Bank & Above Globus G-World (2nd Floor), Indira Priyadarshini Nagar, Perumbakkam, Chennai – 600100.
